This policy explains how Vetech Product Design & Development Ltd. (Vetech) uses and protects any information that is submitted to us via this website and any correspondence with via email and / or telephone.

For clarity, any reference to a ‘user' in this policy refers to an individual using this website.

This policy is effective from 1st March 2018. Each time a user enters this site and / or submits details to us it is taken that they agree to the privacy statement at that time, which shall apply to all data held.

Vetech are registered to hold data by the Information Commissioner's Office Registration numbers ZA382238

This policy may be updated from time to time to ensure the highest of standards are met. This page can be checked for updates; however the basic principles won't be changed without detailed information being published in advance.

DATA COLLECTION AND SHARING

Vetech collect the following (personal) mandatory data fields for users who contact us through our online contact or quotation forms:

Full Name

Telephone Number

Email Address

Users are able to submit additional information / data and this information will not be passed to any third parties unless permission is fully granted from the user and is in the interest of their enquiry.

Vetech will at all times control and be responsible for the use of user data.

Vetech will only send information or contact users using the data collected on the contact, quotation and / or newsletter sign up forms to provide you with a service communication or to send marketing if opted-in to receive this.

DATA STORAGE

All data is stored in a secure UK location with appropriate security measures in place. For more information please see Data Retention Policy and Information Security Incident Management Policy.

For any questions, comments or suggestions about the way in which user personal data is used, please contact Vetech via the “contact us” page on this website or at info@vetech.co.uk.

COOKIES

A cookie is a small file which asks permission to be placed on a user's computer. If permitted, the file is added and the cookie helps analyze web traffic. Cookies allow web applications to respond to users as individuals. The web application can tailor operations to a user's needs, likes and dislikes by gathering and remembering information about user preferences.

Vetech's website may traffic log cookies to identify which pages are being used. This allows Vetech to analyse data about web page traffic and improve user experience. This information is used for statistical analysis purposes and then removed from the system. A cookie does not give access to a user computer or any information, other than the data the user chooses to share.

Each user can choose to accept or decline cookies. Most web browsers automatically accept cookies, but this can be modified in browser setting. This may affect website functionality.

LINKS TO OTHER WEBSITES

This website may contain links to other websites of interest. Please note that Vetech are not responsible for their privacy practices.

CONTROLLING OR AMENDING PERSONAL INFORMATION

Every user can choose to restrict the collection or use of personal information in the following ways: change communication preferences with Vetech to opt to receive information in another way, or not at all by contacting Vetech directly via email or telephone.

You can evoke “the right to be forgotten” whereby the user may request that all personal details are removed so that you can no longer be identified on Vetech’s systems.

Any user may request details of personal information which Vetech hold about them under the Data Protection Act 1998. Email info@vetech.co.uk to request this.

If a user believes that information Vetech are holding is incorrect or incomplete, please email info@vetech.co.uk, information will be promptly updated if found to be incorrect.

CONSENT

By using this site, each user consents to the use of their personal data in the manner set out in this privacy statement.

GENERAL INFORMATION ABOUT OUR WEBSITE

To the fullest extent permitted under English law, Vetech is providing this website and its contents on an "as is" basis, Vetech does not represent or warrant that the information accessible via this website is accurate, complete or current, however best endeavors are undertaken to make sure that all information is correct at time of publishing.

AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE

Except as specifically stated on this website, to the fullest extent permitted under English law, Vetech will not be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

TRADEMARKS, LOGOS AND COPYRIGHT

All logos are acknowledged to be registered trademarks of their respective owners.

IP ADDRESSES

Vetech may use IP addresses to analyse trends, administer websites and track user movements whilst on Vetech website pages. IP addresses are not stored in conjunction with any other information, and are not used to build a profile of users. IP addresses held in isolation do not supply Vetech with personally identifiable data. We may use IP addresses to prove Vetech are abiding to the new GDPR regulations as of 25th May 2018.

COMPANY REG. NO.

2918110

REGISTERED OFFICE

Unit 1A, Staden Lane Industrial Estate, Buxton, Derbyshire, SK17 9RZ.

COMPANY VAT NO.

616191059

WEBSITE HOSTING

Amita (UK) Limited